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Frequently Asked Questions
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At Michelle Ludek, our sizing is generally generous, with relaxed, flowing silhouettes and beautiful draping designed to flatter different body shapes.
However, the fit may vary depending on the style. For example, our Sarah Dress has a relaxed fit, meaning a size Small may comfortably accommodate a range of body sizes.
We recommend referring to our size guide or contacting our team if you're unsure which size to choose. We're always happy to help you find your perfect fit!
Yes, we'd love to welcome you!
Visit our Michelle Ludek store at Shop 205, The Watershed, V&A Waterfront, Cape Town, where you can browse our collections and try on your favourite pieces.
You'll find us directly opposite Cooked Restaurant.
We look forward to seeing you!
Yes, we do! We ship internationally to most destinations worldwide using DHL.
International shipping costs are calculated at checkout based on your location.
Please note that any customs duties, import taxes or additional clearance fees are the responsibility of the recipient and are not included in our shipping costs.
Delivery times may vary depending on your destination and customs clearance.
We want you to love your Michelle Ludek pieces!
If you're not completely happy with your purchase, you can request a return through our website within 14 days of receiving your order.
Items must be unworn, unused and in their original condition. Please note that sale items and customised or made-to-measure pieces are not eligible for change-of-mind returns, subject to your rights under applicable consumer law.
For more information or to request a return, please visit our Returns & Refund Policy.
Good things take time, and your Michelle Ludek pieces are worth the wait!
Most of our garments are made to order or produced in small batches, so please allow 1–10 working days for your order to be prepared. If your chosen piece is already available in our studio, it may be dispatched sooner.
Once dispatched, delivery within South Africa usually takes 1–3 working days for main centres and approximately 4 working days for outlying areas.
We always do our best to get your beautiful new pieces to you as quickly as possible!
Yes, absolutely! At Michelle Ludek, we believe every woman deserves to feel beautiful and comfortable in her clothes.
We're happy to accommodate custom sizing and length adjustments wherever possible, helping you find the perfect fit.
Simply contact our team to discuss your requirements, and we'll gladly assist.
Please note that customised and made-to-measure pieces cannot be returned for a change of mind, subject to your rights under applicable consumer law.
International shipping fees vary depending on the weight of your order and your delivery destination.
The shipping cost will be automatically calculated and displayed at checkout before you complete your purchase, so you'll know exactly what to expect.
Please note that any customs duties, import taxes or additional clearance fees are the responsibility of the recipient and are not included in the shipping fee.
